Terms & Conditions
Last updated: January 2026
Welcome to klor. These Terms and Conditions (“Terms”) govern your access to and use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.
Use of Website
You may use our website for lawful purposes only. You must not use the website in any way that:
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breaches any applicable laws or regulations;
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interferes with or disrupts the operation of the website;
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infringes the rights of any third party; or
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introduces malicious code or harmful material.
We reserve the right to restrict or terminate access to the website if these Terms are breached.
Product Information
We take reasonable care to ensure product descriptions, images, and pricing are accurate and up to date. However, product information is provided as a general guide only.
To the extent permitted by law, we do not guarantee that product descriptions, images, or other content are accurate, complete, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
Ordinary Use of Hair Accessories
Our hair accessories, including hair claws, are designed for everyday styling and hair-securing purposes.
Ordinary use includes:
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regular wear for hold and styling;
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occasional cleaning with a soft cloth; and
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proper storage when not in use.
Normal wear and tear may include minor surface marks or scratches resulting from regular handling.
Our products are not intended for:
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prolonged exposure to water (including swimming, showering, or water sports);
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exposure to extreme heat; or
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contact with harsh chemicals.
Damage resulting from misuse, neglect, irregular use, or failure to follow care instructions may affect eligibility for returns or remedies, except where rights apply under Australian Consumer Law.
Pricing and Payment
All prices are listed in Australian Dollars (AUD) and include GST where applicable. Prices may change at any time without notice.
Payment must be received in full before an order is processed or shipped. We are not responsible for pricing errors caused by technical or system issues, and we reserve the right to cancel orders affected by such errors.
Orders and Acceptance
When you place an order, you are making an offer to purchase products from klor.
We reserve the right to accept or reject any order for any reason, including product availability, pricing errors, or suspected fraud. An order confirmation email does not constitute acceptance. Acceptance occurs when your order has been shipped.
Consumer Rights (Australian Consumer Law)
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Nothing in these Terms excludes, restricts, or modifies any rights or remedies you have under the ACL or any other applicable law that cannot be excluded.
Intellectual Property
All content on this website, including text, images, logos, designs, and graphics, is the property of klor or its licensors and is protected by Australian and international intellectual property laws.
You may not reproduce, distribute, modify, or use any content without our prior written consent.
Limitation of Liability
To the maximum extent permitted by law, klor excludes liability for any indirect or consequential loss arising from your use of the website or products.
This limitation does not apply to liability that cannot be excluded under Australian Consumer Law.
Governing Law
These Terms are governed by the laws of Australia. You submit to the non-exclusive jurisdiction of the courts of Australia.
Changes to Terms
We may update these Terms from time to time. Any changes will be effective immediately upon being posted on the website. Your continued use of the website constitutes acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us via the details provided on our website.
